How Intervel Got 43% of Orders to Subscribe at Launch

CRO By NINE15 4 Min Read
← All Articles
Intervel homepage on Shopify: Feel everything. Regret nothing.

Most subscription brands launch first and figure out retention later. Intervel wanted recurring revenue from day one. Here’s how we designed and built a gamified Shopify storefront that converted at 4.11% at launch, with 43% of customers choosing to subscribe.

The brief

Intervel makes functional pouches — Performance, Bliss and Sidekick — built for how you feel, focus, and reset. The brand doesn’t do half-measures, and it needed a storefront that didn’t either.

The goal was specific: a launch-ready Shopify experience that turned a first purchase into a subscription. Intervel wanted a gamified buying flow where shoppers build their own mix of flavors, watch their savings grow as they add more, and unlock bigger discounts in real time — all without adding friction on the way to checkout.

Make the buy box the experience

Instead of a standard add-to-cart button, we designed the buy box as the centerpiece of every product page. Shoppers mix and match flavors into a custom bundle, and pricing updates live as they go. Tiered discounts reward bigger bundles, and a clear choice between subscribe-and-save and a one-time purchase makes the subscription the obvious value.

Intervel Bliss product page with the gamified flavor bundle builder
01 Mix-and-match flavor bundles: shoppers build exactly the pack they want.
02 Live pricing and tiered discounts: savings grow visibly with every flavor added.
03 Subscribe-and-save up front: the recurring option is presented as the better deal, not an afterthought.

Explain the product before asking for the sale

Functional products raise questions: what does it do, what’s in it, and is it backed by anything? We answered those before shoppers had to ask. A visual mega menu explains each formula’s benefit before anyone clicks, and a filterable ingredient library tags every ingredient by benefit, so each claim is backed and easy to scan.

Intervel mobile storefront screen
Intervel mobile storefront screen
Intervel mobile storefront screen
Intervel mobile storefront screen
Intervel mobile storefront screen

Benefit-led product pages, built for mobile

Every product page leads with the benefit, followed by scannable proof points and trust badges — natural ingredients, lab-tested, and a 30-day money-back guarantee — that answer objections up front. Our development team built the bundle logic, dynamic pricing, custom cart upsells and free-shipping threshold messaging, all optimized for a fast, seamless experience on every device. We also set up a wholesale application and B2B flow so the store could grow beyond direct-to-consumer.

The results

4.11% Conversion rate
43% Subscription order conversion
6.8% Add to cart
$175 Average order value

At launch, Intervel converted at 4.11%, and 43% of customers subscribed. The brand had predictable, recurring revenue from day one — a foundation to scale from rather than build toward.

Takeaways for subscription launches

01 Design the subscription into the buying flow — don’t bolt it on after launch.
02 Make savings visible in real time; shoppers respond to progress they can see.
03 Answer the “what’s in it and does it work” questions before the product page asks for money.
04 Treat launch as the foundation for CRO, not the finish line.
01 Read the full case study: ↗Intervel × NINE15
Launching a subscription brand? Let’s build a store that converts from day one.
Keep In Touch

Be the first to hear from us.

More Field Notes

View All

Latest Work

View All Work

Ready to build your billion-dollar brand?

Let's create a Shopify experience that's built to scale.